Privacy Policy

Gindi Holdings Ltd. (including affiliated companies and/or any other corporation in the “Gindi Holdings” group, hereinafter: “the Company” and/or “Gindi” and/or “we“) is committed to protecting the privacy of users of the Gindi website at gindih.co.il and all company sites and services offered on the company sites (collectively: “the Site“) for users (“User(s), “you“). You can obtain information about the other group companies here and/or on their dedicated websites, to the extent that they exist (collectively referred to as the “Group Companies“).

This Privacy Policy (hereinafter: the “Privacy Policy“) has been created to inform you about the way we process, collect and use the personal information and non-personal information (as defined below) that you provide to us through the Site. In addition, the Privacy Policy below describes the measures we take to secure the information collected by us and how you can contact us regarding this Policy.

The use of the Site and the services offered therein and/or the provision of personal information by the User, as applicable, constitutes your consent to the collection of personal information and the use of personal information by Gindi for the purposes detailed in this Privacy Policy and in accordance with its other terms. Therefore, if you do not agree to a term or provision in this document, you are requested not to use and/or view the Site.

Definitions and interpretation
1. “Personal Information” – Data relating to an identified or reasonably identifiable individual, directly or indirectly. This is information that you knowingly provide, with your consent, in order to receive information and services presented on our website
2. “Non-personal information” – information that, by itself, does not allow identification or contact with you. This is technical information or anonymous information or statistical and aggregated information that, as mentioned, does not allow identification of the user using reasonable efforts. For example, the type of device, the type of browser, the operating system, the language, as well as statistical information related to the scope of use of the site, including the date and time of use, the duration of use, the frequency of use, the history of use, the advertisements you saw on the site, the offers and services that interested you, the pages viewed, including pages that linked users to the site. Subject to the provisions of the law, Gindi may use this information without restriction, and it is used primarily for the purpose of operating the site, analyzing trends, improving the site, its content and the user experience, for the purposes of internal statistics and analysis, and to improve Gindi’s marketing efforts.
3. The division of this Privacy Policy into sections and section headings is for convenience only and will not be used for interpretation purposes..
4. This Privacy Policy is formulated in the masculine form for convenience and applies equally to both genders. Everything stated in this Privacy Policy in the singular is also plural in meaning.
General
1. The scope of this Privacy Policy is limited to information collected through your use of the Site Services (whether such use is through any computer used to access the Site Services, including without limitation, a desktop computer, laptop, mobile phone or any other electronic device.
2. Collection and use of personal information are carried out in accordance with the provisions of applicable law, including the Privacy Protection Law, 5741-1981 (“Privacy Protection Law“). Gindi is the “controller of the database” (in accordance with the definition of “controller” in the Privacy Protection Law) with respect to personal information collected as part of the use of the site and associated services. For any questions related to the privacy policy, the collection and use of personal information and the exercise of your rights with respect to personal information, you can contact us using the contact methods detailed at the bottom of this policy..
3. The user is not under any legal obligation to provide personal information. Providing such personal information depends on the user’s will and consent, and the user is aware that he is not under any legal obligation to provide information about him. However, providing certain personal information may be necessary to fulfill the purpose of its collection, as detailed in this Privacy Policy. If you choose not to provide this information, you will not be able to receive the response and/or service requested and/or these will be provided at a lower quality. For example, if you wish to contact us to receive an answer to certain questions, this cannot be done without receiving contact information. The user is aware that information about him may be provided to relevant third parties, inter alia, for the purpose of processing payments (including banks, credit companies and clearing companies), cloud storage services (AWS ), mail delivery ( Israel Post), and marketing and advertising services (such as Facebook, Google, Instagram). The user is aware that, in accordance with sections 13 and 14 of the Privacy Protection Law, 5741-1981, he has the right to review the information about him held in the database, to request its correction if necessary, and to request its deletion in appropriate cases and in accordance with the provisions of the law.
4. By choosing to provide personal information to Gindi, you declare and undertake that the personal information you have provided or will provide is complete and accurate. In the event of a change or update to the information, you undertake to update Gindi. It is clarified to you, and you agree that the personal information will be stored in Gindi’s databases, which will be entitled to process it and transfer it to third parties as detailed in the privacy policy.
How Gindi collects personal information
1. Gindi collects personal information through the website and the various services offered on the website, including:
  1. Contact us. If you wish to contact us, personal information relating to you and your inquiry will be collected in Gindi databases. You can contact us via the “Contact” tab on the website. For this purpose, you will be asked to provide your full name, email address, telephone number and a free description of your inquiry.
  2. Interest in the project. You can leave details to receive details about the various projects presented on the site. For this purpose, you will be asked to provide your full name, telephone number, email and confirm receipt of advertising material..
  3. Tenant Service. You can contact the project representative in which you live through the website. For this purpose, you will be asked to indicate the project name, full name, email address, telephone number, apartment building number and a free description of your inquiry. You can also contact us by dialing the number: 1-700-737-200 during business hours.
  4. Customer Club. You can leave details to receive details about joining the customer club. For this purpose, you will be asked to provide your full name, telephone number, email and confirm receipt of promotional material.
  5. Landing pages. It is possible that during the use of the site or use of the Internet and/or use of social networks, you may leave details on various landing pages that display information related to the customer club and/or the various projects displayed on the company’s sites or other marketing content.
Purposes of collecting and using information
1. We may use your personal and non-personal information for the purpose of providing the website services, managing it, maintaining it, resolving technical problems, improving the user experience, the services and content offered on the website, ensuring the proper operation of the service or of Gindi websites that will be established in the future.
2. Adapting the content of the website to your areas of interest and improving the website to suit your areas of interest, including displaying advertisements of the company through the use of various objects such as COOKIES (see “Use of Cookies and Monitoring Tools”) on other web pages that you browse, including on social networks. It is clarified that the information collected for the purpose of displaying such advertisements does not personally identify you but only adapts the advertisements that will be displayed to you to topics that may interest you.
3. For the purpose of sending messages, by Gindi and the corporations in the group, by e-mail and/or via SMS and/or WhatsApp and/or Telegram and/or on any other media or platform), in order to (a) contact you for administrative purposes, such as customer service or for example updates on changes or improvements relating to the site; we may also record the communication with you, inter alia, in order to help resolve problems you may encounter (b) send you marketing and advertising information from Gindi, the corporations in the group or from third parties including advertisers, including information about events and activities, promotions, discounts, benefits and the like (see “Advertising Communications”).
Providing personal information to third parties
1. We may share personal information with trusted third parties who assist us with the following purposes: operating the Site, providing Site services, managing our business, and for various statistical purposes. These third parties may use your personal information only to the extent necessary to perform the services they provide for us, and they are required to take security measures that comply with the law to maintain the confidentiality and protection of your personal information. Except as specified in this Privacy Policy, the personal information you provide will not be transferred to third parties. “Third parties” include, but are not limited to, service providers and professional assistance entities, authorized authorities, organizational partners, representatives, agents, and operators on behalf of Gindi.
2. We work to ensure that any transfer of personal information is relevant, proportionate and protected, and ensure that the parties receiving the information comply with the appropriate obligations and standards for the protection of privacy and information security.
3. Gindi uses the services of third parties to manage advertisements on the site. These third parties use “cookies” and monitoring tools on their behalf for online advertising, all as detailed in this policy (see “Use of Cookies and Monitoring Tools”).
4. We may be required to disclose personal information about you if we believe that such disclosure is necessary to avoid legal liability, is required to comply with legal process (including, but not limited to, a request from a competent authority, subpoena, search warrant or court order ), to protect our rights or property or your rights and property or the rights and property of a third party, to protect the safety of the public or a particular individual, or to prevent or stop illegal, unethical or potentially legal action or in the event that you violate or attempt to violate the terms of use of the site or any of the services offered by the company. Such sharing will be made only within the framework of legal authority and in a proportionate manner.
5. We may sell, transfer or share some or all of our assets, including your personal information, as part of processes related to organizational change, including merger, acquisition, reorganization, sale of assets or in the event of bankruptcy, provided that it is ensured that the information continues to be protected in accordance with the law and this policy.
6. To the extent that some of the entities with which we work are located outside the country’s borders, including in countries with different privacy protection regimes, we will take appropriate protective measures to safeguard the information, including contractual agreements and recognized protection mechanisms.
Advertising communication
1. Gindi offers to send electronic and other advertising materials (including via the Internet and cellular networks, including text messages (SMS ), e-mail, Telegram, WhatsApp and/or any other media, existing or future, including receiving a newsletter), which means delivering general or promotional mailings directly to users who have chosen to do so (“Mailing“).
2. The user who confirms receipt of mailings declares and confirms that he is aware of the provisions regarding the sending of advertising material as detailed in the Communications Law (Bezeq and Broadcasting), 5768-2008 (“Communications Law “), and he expressly agrees that mailings will be sent to him by Gindi and by the group companies, in all the ways listed in the Communications Law and in any relevant future way. It is clarified that in order to send you the most appropriate content, information about you is used as stated above in order to enable optimal characterization of the types of offers and services that are most suitable for you.
3. You may revoke your consent to receive the mailing by contacting us via links available in the messages sent to you and/or by contacting us in writing/by telephone or by using the contact methods listed in this policy. The duration of removing the user from the mailing lists from the moment of his initial request will not exceed 48 hours for actual execution. However, removal from the mailing list will not delete the information collected about him from Gindi’s databases, and Gindi will be entitled to continue to use such information in accordance with the purposes listed in this privacy policy. You may re-register to receive such mailing by contacting customer service or updating within your personal account on the site.
4. Gindi does not provide direct mailing services to others and will not transfer your details and the information accumulated about you to third parties for the purpose of sending direct mailing, unless your consent is received. However, the company may use your details for the purpose of sending marketing offers on behalf of third parties, provided that your details will not be provided to such third parties without your consent. In addition, the company may use service providers on its behalf and, within this framework, transfer various details to them, subject to its commitment to maintaining privacy.
Data Subject Rights
1. Gindi respects your privacy and your control over your personal information. In accordance with the Privacy Protection Law, your rights regarding your personal information contained in Gindi’s database are as follows:
  1. You may request to review the personal information about you held by Gindi.
  2. You may request the correction and/or deletion of personal information about you, if you find that the personal information is incorrect and/or out of date.
  3. If you wish not to receive marketing mailings, you may, at any time, request to be removed from the mailing list by using the “unsubscribe” option in the marketing message you will send and/or in accordance with other instructions that will appear in the mailing you will receive.
2. You may request to exercise your rights above by contacting the email address gindi@gindih.co.il by contacting the contact methods listed below. On site and detailed In policy Privacy . When turn For repair and / or inspection and / or Deletion information personal as aforesaid above , and for the purpose of protection on privacy The users , Gindi Made of ask Details certain For the purpose Identification before giving response and / or realization The request.
3. It is clarified that information necessary for Gindi to manage its business, including documentation of actions taken in connection with a service provided, will continue to be retained by law, but will no longer be used for contacting you by direct mail and/or for any other purpose except to comply with the provisions of the law and/or to protect Gindi’s rights by law.
Duration of retention of personal information
1. Gindi will retain your personal information only for the period of time necessary for the purposes for which it is processed and in accordance with the requirements of applicable law. We will periodically review the personal information we hold and, if we find that there is no legal, business or customer service need to continue to retain it, we will securely delete it or, in some cases, anonymize it.
2. However, Gindi may retain your personal information for a longer period in the following cases: (a) when required by law or a directive of a regulatory authority; (b) when Gindi is contractually obligated to do so; (c) when the information is required for legal defense or dispute management.
Information Security
1. Gindi employs acceptable security measures to maintain the confidentiality of the data subjects information, protect their privacy, and reduce the risk of unauthorized intrusion and use of personal information. However, absolute protection cannot be guaranteed, and there may be security breaches and intrusions into systems that are beyond Gindi’s reasonable control.
2. You are aware of and acknowledge and agree that Gindi will not be liable for any damage of any kind, indirect or direct, that may be caused to you and/or anyone on your behalf, if the information is lost, disclosed or if any unauthorized use is made of it, and you acknowledge and agree that you will not have any claim and/or demand and/or lawsuit against Gindi and/or anyone on its behalf under these circumstances and due to any damages that may be caused to you, to the extent that they may be caused, by the cause.
3. Gindi may store personal information both in Israel and in other countries around the world and/or allow access to personal information from countries outside Israel. The user hereby acknowledges that when using the platforms, his personal information may be transferred, stored and processed outside the State of Israel. The transfer of personal information outside the borders of Israel will be in accordance with the provisions of applicable law.
4. If you have identified security gaps or wish to report a security incident, please contact us via the email address gindi@gindih.co.il or by using the contact methods listed on the website and detailed in the privacy policy.
Use of cookies and monitoring tools
1. We may use cookies or other monitoring tools and artificial intelligence (AI)-based technologies for the ongoing and proper operation of the site, including for the purpose of collecting statistical data on site usage, verifying details, analyzing usage patterns, improving the user experience, adapting the site to your personal preferences (including third-party advertisements displayed on the site) and improving the level of information security. It is clarified that the information collected does not personally identify you but only adapts the content that will be presented to you, for example advertisements or recommendations, to topics that may interest you.
2. Modern browsers allow you to set your preferences regarding the acceptance of Cookies or block them completely. If you are not sure how to do this, you can check the instructions in the help file of the browser you are using.
Age and Eligibility Limitation: Use of the Site is intended for adults over the age of 18 only. If you are not over the age of 18 and/or do not have legal capacity, you are required not to make any use of the Site and the services offered by Gindi and not to provide us with any information.
References and links to other websites: The Site may include links and references to other sites that are owned and/or operated by third parties, as well as links to social media such as Facebook , Instagram. It is important to clarify that this Privacy Policy does not apply to these sites and any use by you of them is subject to their privacy policies. We encourage you to learn about the privacy and security policies of these third parties before providing them with information about you.
Privacy Policy Update: We reserve the right to update this Privacy Policy from time to time. The most recent version will be the binding version regarding how we use your personal and non-personal information. If we determine, in our sole discretion, that the changes to the Policy are material, we will post a notice on the Site. However, we are not obligated to notify you of non-material changes, and therefore we encourage users to review the Privacy Policy periodically to stay up-to-date with its binding terms. In the event of a material change to the Privacy Policy, we will take reasonable steps to provide notice, including by posting a notice on the Site, in the registration system, or through other means of communication as appropriate.
Contact: If you have any questions regarding the privacy policy or any other issue regarding the website services, please contact us at the email address gindi@gindih.co.il or send a registered letter to the address: Azrieli (Round ), 34th Floor, Tel Aviv, and the company will make an effort to respond to your inquiry within a reasonable period of time.

Contact Us